Measure the risk, understand the culture, improve performance
A diagnostic that maps the gap between the culture your leadership describes and the one your people actually live. Quantitative pulse, ethnographic interviews, and artefact review — translated into the specific behaviours we'll dramatise in the workshop that follows.
Timeframe
4–8 weeks
Format
Diagnostic + Workshop
Timeframe
Optionally remeasured
Working Premise
"The people closest to the work often become blind to its weaknesses"
The Diagnostic — Three Lenses
One lens flatters. Three lenses tell the truth.
Most cultural assessments lean entirely on what people say in interviews. That gives you a narrative — usually the dominant one. We triangulate across three independent sources so the picture holds up when leadership pushes back on it.
01
Quantitative Pulse
A short, anonymous survey sent more broadly than the influencer group. Built on validated dimensions — psychological safety, decision-making style, conflict norms, alignment between stated and lived values. Gives breadth where interviews give depth.
15–25 questions · org-wide
02
Structured Interviews
One-to-one conversations with key influencers, expanded to include a handful of edge voices — recent hires, frontline staff, recent leavers where possible. Scenario-based prompts surface the specific moments we'll later rebuild on stage.
14–22 conversations · 60 min each
03
Artefact Review
What the organisation actually does, not what it says. Meeting cadences, who speaks and who doesn't, how decisions get communicated, what gets measured and rewarded. The gap between espoused and enacted culture usually lives here.
Documents · rituals · spaces
Engagement Arc
From quiet listening to the workshop that ends it.
A typical assessment runs four to eight weeks before the workshop. Compressing it weakens both the report and the room — holding the timeline is part of the work.
Three Ways to Engage
Pick the depth that matches the stakes.
The same architecture, scaled to the size of the change you're trying to make. Most clients start at Standard and add the remeasure once they've seen the first report.
